CRISIS & EMERGENCY MANAGEMENT TRAINING
When crisis strikes, your team’s response determines the outcome.
We provide customized crisis management training, tabletop exercises, and emergency operations simulations that prepare your team to respond effectively under pressure. Our training programs build the skills, confidence, and muscle memory your organization needs to execute crisis plans when it matters most.
Training that Builds Real Readiness
Having a crisis plan is important. Having a team that knows how to execute it is critical.
Most organizations develop business continuity plans and crisis communications protocols—then file them away until an actual emergency occurs. When crisis hits, team members struggle to remember procedures, decision-makers freeze under pressure, and coordination breaks down.
Ford Osborne & Associates designs and facilitates crisis management training that transforms plans from documents into practiced capabilities. We create realistic scenarios, facilitate hands-on exercises, and provide expert coaching that builds your team’s confidence and competence.
Our training draws from real-world crisis experience—from managing severe weather emergencies for Texas municipalities to leading enterprise crisis response programs for Fortune 100 companies. We know what works under pressure because we’ve done it.
Our Training Services
Tabletop Exercises
Facilitated crisis simulations that walk your team through realistic emergency scenarios in a low-risk environment. We design custom scenarios based on your organization’s most likely risks—severe weather events, workplace violence, cyber incidents, supply chain disruptions, public health emergencies, and media crises.
Investment: $3,500-$5,000 | Duration: Half-day or full-day sessions
Crisis Communications Training
Hands-on training for spokespeople, executives, and communications teams on effective crisis messaging, media interaction, stakeholder management, and rapid-response communication. Workshop-style format with role-playing exercises and real-time coaching.
Investment: $4,000-$6,000 | Duration: Full-day workshop (6-8 hours)
Emergency Operations Center (EOC) Training
Preparation for teams who will staff emergency operations centers during crises. Training includes EOC structure, roles and responsibilities, information management, decision-making protocols, and coordination with external agencies.
Investment: $5,000-$8,000 | Duration: Full-day or two half-day sessions
Ideal for: Government agencies, healthcare organizations, universities, large corporations
Business Continuity Plan Training
Training for teams responsible for executing business continuity plans during operational disruptions. Ensures everyone understands their role in maintaining or restoring critical operations during emergencies.
Investment: $4,000-$6,000 | Duration: Half-day session (4 hours)
Crisis Decision-Making Workshops
Interactive workshops that build executives’ and managers’ ability to make effective decisions under pressure, with incomplete information, and in rapidly evolving situations. Focus on situational awareness, decision frameworks, and clear communication during chaos.
Investment: $3,000-$5,000 | Duration: Half-day workshop (3-4 hours)
After-Action Reviews & Improvement Planning
Structured facilitation following actual crises or training exercises to identify lessons learned, capture institutional knowledge, and develop concrete improvement plans.
Investment: $2,500-$4,000 | Duration: Half-day session
Deliverable: After-action report with prioritized
Who We Serve
Government Agencies & Municipalities
Emergency management staff, public information officers, city managers, department heads coordinating response across jurisdictions
Healthcare Organizations
Hospital incident command teams, emergency department staff, administrators managing patient safety events and workplace violence
Nonprofit Organizations
Executive directors and program managers responsible for maintaining mission-critical services during disruptions
Corporate Crisis Management Teams
Executive teams, business continuity coordinators, and communications professionals responsible for organizational crisis response
Schools & Universities
Administrators, safety teams, and communications staff managing campus emergencies and parent communication
Engagement Options
HALF-DAY TABLETOP EXERCISE
Investment: $3,500-$5,000
Format: 4-hour facilitated exercise + scenario development
Participants: 10-20 people
Deliverable: After-action report with improvement recommendations
FULL-DAY CRISIS MANAGEMENT WORKSHOP
Investment: $6,000-$8,000
Format: Full-day training combining instruction, tabletop exercise, and skills practice
Participants: 15-30 people
MULTI-SESSION TRAINING PROGRAM
Investment: $12,000-$20,000
Format: 3-4 sessions over several months building progressive crisis capabilities
ANNUAL RETAINER – ONGOING TRAINING SUPPORT
Investment: $2,000-$4,000/month
Services: Quarterly tabletop exercises, annual plan reviews, continuous improvement support
Why Ford Osborne & Associates?
Real Crisis Experience
Our trainers have managed actual crises—severe weather emergencies for Texas municipalities, workplace incidents, high-stakes corporate announcements, and enterprise risk events. We know what works under pressure because we’ve done it.
Fortune 100 & Government Expertise
We’ve designed and delivered crisis training for Fortune 100 companies and currently train government agency teams. We bring sophisticated training design with practical, accessible delivery.
Customized, Not Templated
Every training program is designed for your organization’s specific risks, culture, and capabilities. We don’t deliver cookie-cutter exercises from a catalog.
Actionable Improvement Focus
Our training always results in concrete next steps. We identify gaps and help you address them, not just document problems.
Training Outcomes
READY TO BUILD YOUR TEAM’S CRISIS CAPABILITIES?
The time to train is before crisis strikes.
Contact us today to discuss your organization’s training needs and schedule your first tabletop exercise.
Email: stacey@fordosborne.com
Phone: 713.456.9429
Location: New Braunfels, Texas (serving clients throughout Texas and nationally)
Related Services
Business Continuity & Risk Management – Develop the plans your team will practice during training exercises
Crisis Communications – Build communication capabilities that complement your operational crisis response