Privacy Policy

Ford Osborne & Associates 
Website: fordosborne.com 
Effective Date: August 24, 2026 | Last Updated: August 24, 2026

Ford Osborne & Associates (“Ford Osborne,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through fordosborne.com (the “Site”), how we use and protect it, who we share it with, and the choices and rights you have. By using the Site, you agree to the practices described in this Policy.

1. Information We Collect

We collect information in the following ways:

Information you provide directly. When you fill out a contact or inquiry form, request or schedule a consultation or appointment, or make a payment, you may provide information such as your name, email address, telephone number, business or organization name, the details of your inquiry, and any other information you choose to include.

Payment information. When you make a payment through the Site, your payment card and billing details are collected and processed by our third-party payment processor, Stripe. We do not collect or store your full payment card number on our own servers. See Section 4 for details.

Appointment and scheduling information. When you book a consultation or appointment, we collect the information needed to schedule and confirm it, such as your name, contact details, preferred times, and the reason for the meeting.

Information collected automatically. When you visit the Site, we and our analytics providers automatically collect certain technical information through cookies and similar technologies, such as your IP address, browser type, device information, pages viewed, referring pages, and the dates and times of your visits. See Section 5 for details.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and communicate with you;
• Schedule, confirm, and manage consultations and appointments;
• Process payments for our services;
• Provide, operate, maintain, and improve the Site and our services;
• Understand how visitors use the Site so we can improve its performance and content;
• Protect against fraud, unauthorized transactions, and other liability; and
• Comply with applicable legal obligations and enforce our agreements.

We do not sell your personal information.

3. How We Share Your Information

We do not sell or rent your personal information. We may share it in the following limited circumstances:

• Service providers. We share information with trusted third parties who perform services on our behalf, such as payment processing (Stripe), website hosting, and website analytics (Google). These providers are permitted to use your information only as necessary to provide their services to us.
• Legal and safety reasons. We may disclose information if required to do so by law, or if we believe in good faith that disclosure is necessary to comply with a legal obligation, protect our rights or property, prevent fraud, or protect the safety of any person.
• Business transfers. If our business is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Payment Processing (Stripe)

We use Stripe to process online payments. Stripe collects and processes transaction information in accordance with their own privacy policy. You can read how Stripe handles your personal data, including for fraud prevention and security, by visiting the Stripe Privacy Center.

Ford Osborne & Associates does not store your full payment card details on our own systems. Payment information you enter is transmitted directly to and handled by Stripe as an independent data controller for its own processing purposes.

5. Cookies and Analytics

The Site uses cookies and similar technologies to function properly and to help us understand how visitors interact with it. Cookies are small data files stored on your device.

We use Google Analytics, a web analytics service provided by Google, to collect information such as how you found the Site, which pages you visit, and how you interact with the content. Google Analytics uses cookies and processes this information on our behalf. You can learn more about how Google uses data at google.com/policies/privacy/partners, and you can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Most web browsers allow you to control or disable cookies through their settings. If you disable cookies, some features of the Site may not function properly.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, including to provide our services, maintain business and financial records, resolve disputes, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security, and you provide information to us at your own risk.

8. Your Privacy Rights

California Residents (CCPA/CPRA)

If you are a California resident, you have the right, subject to certain exceptions, to:

• Know what categories of personal information we have collected about you, the sources of that information, the purposes for collecting it, and the categories of third parties with whom we share it;
• Access the specific pieces of personal information we have collected about you;
• Request deletion of personal information we have collected from you;
• Correct inaccurate personal information we maintain about you; and
• Not be discriminated against for exercising your privacy rights.

We do not sell your personal information and do not share it for cross-context behavioral advertising. To exercise any of these rights, contact us using the information in Section 12. We will verify your request before responding and will not treat you differently for making one.

EU, UK, and EEA Visitors (GDPR)

If you are located in the European Union, the United Kingdom, or the European Economic Area, you have the right, subject to applicable law, to: access the personal data we hold about you; request correction or deletion of that data; restrict or object to our processing; request data portability; and withdraw consent where processing is based on consent. Where we process your data, we rely on legal bases including your consent, the performance of a contract with you, our legitimate business interests, and compliance with legal obligations. You also have the right to lodge a complaint with your local data protection authority. To exercise these rights, contact us using the information in Section 12.

9. Children’s Privacy

The Site is intended for a business and professional audience and is not directed to children under the age of 13 (or the equivalent minimum age in the relevant jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

10. Third-Party Links

The Site may contain links to third-party websites, services, or resources that are not operated by us. We are not responsible for the content, privacy practices, or policies of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Disclaimers and Limitation of Liability

No professional advice. The content on the Site is provided for general informational purposes only. It does not constitute professional, consulting, business continuity, crisis communications, legal, or other advice, and it should not be relied upon as a substitute for advice tailored to your specific circumstances. Accessing or using the Site, or contacting us through it, does not create a consulting, advisory, or other professional relationship between you and Ford Osborne & Associates. Any such relationship is established only through a separate written agreement signed by both parties.

“As is.” The Site and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to warranties of accuracy, completeness, merchantability, fitness for a particular purpose, or non-infringement.

Limitation of liability. To the fullest extent permitted by applicable law, Ford Osborne & Associates and its owners, employees, and agents will not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or relating to your access to or use of the Site, your reliance on any content on the Site, or any interruption, error, or inaccuracy in the Site, even if we have been advised of the possibility of such damages.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the Site after any changes take effect constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your privacy rights, please contact us:

Ford Osborne & Associates 
Email: stacey@fordosborne.com